THE SKÄREN – PRIVACY POLICY

Effective from: 26 March 2026

Data Controller
The Skären (Business ID: 2417011-9)
Kuningattarenpolku 7 B, 06100 Porvoo, Finland
Email: info@theskaren.fi
Phone: +358 40 723 9393

Purpose of Processing Personal Data
Personal data is processed for the following purposes:

• handling bookings and orders 
• managing customer relationships 
• providing customer service 
• fulfilling legal obligations 

Categories of Personal Data
We may process the following data:

• name 
• email address 
• phone number 
• booking and payment information 
• customer communications 

Legal Basis for Processing
Personal data is processed based on:

• contract (booking or purchase) 
• legal obligations (e.g. accounting requirements) 
• legitimate interest (customer relationship management and development) 

Sources of Data
Personal data is primarily collected directly from the customer in connection with bookings, orders, or inquiries.

Data Retention
Personal data is retained only as long as necessary:

• for the duration of the customer relationship 
• as required by accounting legislation 
• for handling potential legal claims 

Disclosure of Data and Processors
We use external service providers to process personal data, such as booking and customer management systems.

These providers process data on our behalf and in accordance with applicable data protection legislation.

Personal data is not disclosed to third parties without a legal basis.

Transfers Outside the EU/EEA
If personal data is transferred outside the EU/EEA, appropriate safeguards are ensured, such as the European Commission’s Standard Contractual Clauses (SCC).

Data Security
Personal data is protected with appropriate technical and organizational measures to prevent unauthorized access, alteration, or destruction.

Data Subject Rights
The data subject has the right to:

• access their personal data 
• request correction of inaccurate data 
• request erasure of their data (“right to be forgotten”) 
• restrict processing 
• object to processing 
• request data portability where applicable 

The data subject also has the right to lodge a complaint with a supervisory authority.

Requests regarding personal data: info@theskaren.fi

Supervisory Authority
In Finland, the supervisory authority is the Office of the Data Protection Ombudsman (www.tietosuoja.fi).

Automated Decision-Making
We do not use automated decision-making or profiling in the processing of personal data.

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